Returns


Please tap either the "Help" or "Chat" button at the bottom right of your screen if you have any questions, comments or concerns about our product. For direct contact email support@getkailo.com

Return Policy:

We are happy to issue a full refund within 14 days of purchase date for any products that don't meet your expectations and have been returned. In the event that your product or package is damaged or lost in transit we will happily replace it or refund your money. 

International Shipments: Some countries will halt packages in transit and require a customs charge be paid on imported goods. If your package does not arrive, it's likely being held at your local mail service.